Client Accessibility Feedback Form

The Renfrew County Joint Transportation Consortium (RCJTC) strives to meet the needs of families across the District. We use your feedback to ensure that we meet reasonable expectations and can provide our services to all of our users, and make improvements where necessary.

Your Information

Your Name

Your Email Address

Your Telephone Number

Would you like to be contacted regarding the submission?

Yes

No

Your Feedback

Overall, how satisfied or dissatisfied were you with your customer service experience?

Extremely Satisfied

Slightly Satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Extremely dissatisfied

On a scale from 1 to 5, how easy was it to get an answer to your question?

1 (Hard)

2 (Somewhat Hard)

3 (Neutral)

4 (Easy)

5 (Very Easy)

On a scale from 1 to 5, how likely are you to recommend our website to a friend or colleague?

1 (Very Unlikely)

2 (Slightly Unlikely)

3 (Neutral)

4 (Slightly Likely)

5 (Very Likely)

How did you access our services today?

Website

Social Media

Telephone

In-Person

Other

Did we respond to your customer service needs?

Yes

No

Other

Did you have any problem accessing our services?

Yes

No

Other

Additional Comments

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